Find the signal in your customer feedback.
GliddeSignal turns raw feedback into ranked problems, tracks what's changed since your last run, and writes the memo — so you spend your time deciding, not analyzing.
A decision accelerator — not another analytics dashboard.
- Just upload — we handle the mess
- Grouped by meaning, not keywords
- Every problem comes with an action
- 01Checkout fails at the CVV stepCheckout
It keeps rejecting my security code even though it's right.
8/17 - 02Can't find where to export my dataUI / UX
Spent ten minutes hunting for an export button.
6/14 - 03App crashes uploading large filesCrash / Bug
Anything over ~20MB and it just closes.
5/12 - 04Login loops on mobile SafariLogin
It signs me in then bounces me straight back to login.
4/9 - 05Pricing tiers are confusingPricing
I couldn't tell what I'd actually get on each plan.
3/8
- NewCheckout CVV failures
- WorseningMobile login loop
- ImprovingSlow report loading
- ResolvedBroken password reset
- NewCheckout CVV failures
- WorseningMobile login loop
- ImprovingSlow report loading
- ResolvedBroken password reset
Why teams get stuck
Feedback is everywhere. Decisions aren't.
Support exports, surveys, app reviews, sales notes — the signal is scattered across a dozen places and nobody has a repeatable way to turn it into a call. So the loudest voice wins, or nothing moves at all.
Scattered sources
Reviews, tickets, surveys and notes never live in one place, so patterns stay invisible.
Counting, not understanding
Keyword tallies and sentiment scores tell you the mood — not which concrete problem to fix.
No sense of change
Without a clean before/after, you can't tell what's newly broken from what you already fixed.
Insight ≠ action
Even a good readout dies in a doc. Teams need an owner, a first check, and an expected impact.
How it works
From raw feedback to a decision in four steps
No pipeline to build, no dashboard to configure. Upload, and GliddeSignal does the rest.
- 01
Upload
Drop a CSV or paste text from reviews, support, surveys, or sales. We clean, dedupe, and embed it for you — no tagging, no setup.
- 02
Group by meaning
Feedback is clustered into emergent problems by meaning, not keywords — and praise is filtered out so your counts stay honest.
- 03
See what changed
Every run is compared to your last: what's new, getting worse, improving, or resolved. Proof that a fix worked — or didn't.
- 04
Decide & act
Get a ranked shortlist with a sprint-sized action for each, export to Jira, Linear, or Slack, and share the one-page memo.
What you get
Six capabilities, working as one
Together they turn scattered feedback into a ranked, actionable readout.
Top 5 problems
The top problems worth fixing, ranked — with real quotes and sub-issue counts.
What changed
What's new, getting worse, improving, or resolved since your last run.
Executive memo
A one-page executive memo you can send to leadership as-is.
Problem actions
A sprint-sized action, a first check, and an owner for every problem.
Intent gate
Praise is filtered out before grouping, so your counts stay honest.
Self-learning loop
Correct it once, and future runs adopt your team's vocabulary.
The difference
A decision accelerator, not analytics software.
Every screen answers three questions and nothing else: What's broken? What's changing? What should we fix next?
What it isn't
- Dashboards to configure
- Charts to interpret
- Sentiment scores to decode
What it is
- Ranked problems worth fixing
- A clear before/after every run
- Sprint-sized actions, with an owner
Who it's for
Made for the people who turn feedback into roadmap
- Never used to train models
- Isolated to your account, every request
- Yours to delete anytime
Find your signal.
Upload a batch and walk away with a ranked problem list and a shareable memo — in minutes.